Jomjudi88 Privacy Policy – Our Commitment to Protecting Every Member's Personal Data in Malaysia

jomjudi88 is an online betting and entertainment platform operating for users in Malaysia. We understand that your trust in us depends not only on the quality of our services, but also on how responsibly we handle your personal information.

Privacy is not something we take lightly at jomjudi88. We invest seriously in security infrastructure, data handling procedures, and staff training to ensure your information remains protected at all times. This policy is written in plain, straightforward language because we believe you deserve to fully understand how your personal data is used.

jomjudi88 collects several categories of personal data to enable us to provide a secure, efficient, and personalised experience for every member:

We never collects sensitive information such as health data, religious beliefs, or political views. We only collect data that is strictly necessary for platform operations and legal compliance.

Your personal data is collected by jomjudi88 through the following means:

• Account Registration: When you create a new account at jomjudi88, you provide basic details such as your name, email, phone number, and date of birth directly.
• Financial Transactions: Every time you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX (Maybank2u, CIMB Clicks), our system records the transaction details for security and record-keeping purposes.
• Platform Usage: Your activity on the platform is automatically collected, including matches you watch, the types of bets you place (football, blackjack, lottery, e-sports), and the time you spend in each section.
• Identity Verification (KYC): When you submit verification documents such as your MyKad or passport for the KYC process, that data is stored within our secure system.
• Automated Technologies: Cookies, tracking pixels, and server logs automatically collect technical data each time you visit our platform.
• Support Interactions: When you contact the jomjudi88 customer support team via Live Chat or email, conversation details are retained for reference and service improvement purposes.

jomjudi88 uses your personal data only for the following legitimate and stated purposes:

• Account Management: To create, manage, and maintain your member account, including the login process, identity verification, and password recovery.
• Payment Processing: To securely process deposits, withdrawals, and all other financial transactions via local Malaysian payment methods.
• Platform Security: To detect and prevent fraud, multi-account abuse, money laundering (AML), and any suspicious activity that could compromise the safety of the platform or other members.
• Service Communications: To send you important notifications relating to your account and the latest promotions jomjudi88, bonus and VIP cashback updates, and security alerts.
• Legal Compliance: To comply with Malaysian legal requirements including the PDPA 2010, anti-money laundering regulations, and any applicable reporting obligations.
• Service Improvement: To analyse platform usage patterns for the purpose of improving user experience, optimising platform performance, and developing new features better suited to the needs of Malaysian members.
• Responsible Gaming: To monitor betting patterns and identify early signs of problem gambling in order to protect member wellbeing.

jomjudi88 does not sell, rent, or trade members' personal data to any third party for commercial purposes. However, there are limited situations in which data sharing may occur:

• Payment Providers: Minimal transaction information necessary to be shared with payment providers such as DuitNow, Touch 'n Go, GrabPay, and Boost platforms to process your transactions. All such providers are bound by strict confidentiality agreements.
• Technology Service Providers: Companies providing infrastructure services, server hosting, and cybersecurity on behalf of jomjudi88, subject to binding data protection agreements.
• Legal Requirements: When required by a court order, Malaysian law enforcement agencies, or competent authorities through a lawful directive.
• Fraud Prevention: In situations where there is a serious risk of fraud, we may share the minimum necessary information with the relevant authorities.

jomjudi88 continuously invests in the latest security technologies and procedures to ensure your personal data remains protected at all times. Key security measures we employ include:

• 256-bit SSL Encryption: All data transmitted between your browser and jomjudi88's servers is encrypted using the same standard as Malaysia's leading online banking platforms, such as Maybank2u and CIMB Clicks.
• Two-Factor Authentication (2FA): An additional security layer is available for all member accounts, reducing the risk of unauthorised access even if your password is compromised.
• 24/7 Monitoring: Our security systems operate around the clock to detect unusual activity and security threats in real time.
• Encrypted Data Storage: All sensitive data is stored in encrypted form on servers protected by strict physical and digital access controls.
• Regular Security Testing: Penetration testing and security audits are conducted on a regular basis by independent cybersecurity experts.

While we take every reasonable step to protect your data, no system is entirely foolproof. You also play an important role in your account's security by maintaining a strong password and never sharing your login credentials with anyone.

jomjudi88 uses cookies and similar technologies to enhance your experience on our platform. The types of cookies we use include:

• Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled.
• Optional Cookies: Saves your personal preferences such as language, display theme, and interface settings so you don't have to reconfigure them each time you visit.
• Analytics Cookies: Helps us understand how members use the platform — which pages are most visited, where users encounter difficulties, and how we can improve navigation. This data is collected in aggregate and does not identify individuals.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the platform jomjudi88.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a member jomjudi88 have the following rights regarding your personal data:

To exercise any of the rights above, please contact our privacy team at support@jomjudi88.bet with the subject line "Data Privacy Request". We will process your request within 14 working days.

jomjudi88 stores your personal data for as long as your account is active and for the required period after account closure as prescribed by Malaysian law. Our general data retention principles are as follows:

• Active Account Data: Retained for the entire duration your account remains active on the jomjudi88 platform.
• Financial Transaction Records: Retained for 7 years after a transaction takes place, in line with Malaysian financial legislation and AML compliance requirements.
• KYC Data (Identity Verification): Retained for 5 years after account closure in accordance with PDPA requirements and licensing compliance.
• Support Communication Logs: Retained for 2 years for reference and dispute resolution purposes.
• Usage Analytics Data: Aggregated and non-identifiable data may be retained for a longer period for platform improvement purposes.

Once the retention period expires, your data will be securely deleted or anonymised using approved procedures. You may also request early deletion of your account and data by contacting our customer support, subject to mandatory legal retention requirements.

If you have any questions, concerns, or complaints regarding how jomjudi88 regarding the handling of your personal data, our privacy team is here to help:

• Privacy Email: support@jomjudi88.bet (please include the subject: "Data Privacy Request")
• Live Chat: Available on the jomjudi88 platform — 24 hours a day, 7 days a week
• Response Time: Data privacy requests will be processed within 14 business days

jomjudi88 is committed to addressing any privacy concerns seriously and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia in accordance with the provisions of the PDPA 2010.